Shipping policy
Last updated: November 3, 2026
Where your order ships from
Our lighting and mirrors ship from warehouses in the United States. If your order includes items from different warehouses, they may arrive in separate boxes on different days, each with its own tracking number.
Where we ship
We currently ship to addresses within the United States.
Cost and delivery time
Shipping cost and estimated delivery are shown at checkout, based on your address and the items in your cart, before you pay. Most orders leave the warehouse within 1–2 business days and arrive within 2–7 business days after that. Delivery estimates are not guaranteed: carrier, weather and other delays can happen.
Tracking
We email a tracking link for each box as it ships. If your tracking hasn't updated for five business days, send us your order number through our contact form and we'll look into it.
Mirrors and glass
Mirrors and glass fixtures ship in protective packaging. Please open the box and check your item within 48 hours of delivery. If anything arrived broken, send us photos of the item and the box and we'll send a replacement or refund at no cost to you.
Orders that don't arrive
If your order hasn't arrived within 15 business days of shipping, contact us and we'll send a replacement or refund you in full.
Questions
Use our contact form. The TARVI team replies within 1–2 business days.